A day in the life of a Hotelier...
Managing egos of grown men is wild. Saw two cry today both over fiat rot. Then I had to negotiate my way out of a jam with two large customers contracted in the same space at the same time tomorrow ๐ฌ
One groups contract was valued at 1.5M and awesome legal terms for the hotel (I wrote & negotiated the contract ๐)
Another groups contracts value is $700k and shit terms/legal language. Technically we were in breach of their contract.
Had to figure out a way to make my customer feel good about giving me meeting space back that their C-Suite was in and not give away the house.
They said their minimum to consider asking the VIPs to move out was $45k....
Got hairy for a minute throughout the conversations.
Got them to feel good about $10k credit, 2 bottles of scotch, and a bottle of red wine. They may rebook for 2028 after the negotiations.

Managing egos of grown men is wild. Saw two cry today both over fiat rot. Then I had to negotiate my way out of a jam with two large customers contracted in the same space at the same time tomorrow ๐ฌ
One groups contract was valued at 1.5M and awesome legal terms for the hotel (I wrote & negotiated the contract ๐)
Another groups contracts value is $700k and shit terms/legal language. Technically we were in breach of their contract.
Had to figure out a way to make my customer feel good about giving me meeting space back that their C-Suite was in and not give away the house.
They said their minimum to consider asking the VIPs to move out was $45k....
Got hairy for a minute throughout the conversations.
Got them to feel good about $10k credit, 2 bottles of scotch, and a bottle of red wine. They may rebook for 2028 after the negotiations.

1โค๏ธ1