The feud is finally over. And it's honestly hilarious.
Recap: Last week, a client forwarded me a request from the CRM company's support to verify the presence and content of a file in a specific directory.
I SSH'd in, ran ls, pwd, and cat on the file, then copied and pasted the output.
That kicked off a back-and-forth demands for "screenshots." The more I explained (through the client) that all the raw text was right there, the more this guy kept demanding a screenshot - becoming increasingly rude, arrogant, and condescending.
Finally, I told the client: "Put me in direct contact with him, I'll handle it."
He did, but the guy, completely unfazed, kept demanding screen grabs from the client, ignoring me entirely.
I refused to give in. In my field, I love working with people who know more than me so I can learn, and with people who know less so I can teach - or at least share my experience. But arrogance combined with stupidity is something I just can't stomach, especially when they come hand in hand.
Finally, this morning, he comes back at it again. My client, completely fed up, takes a screenshot of the text I had emailed him earlier and sends it over.
Only then did the guy notice a typo and suggest how to fix it.
#IT #SysAdmin
Recap: Last week, a client forwarded me a request from the CRM company's support to verify the presence and content of a file in a specific directory.
I SSH'd in, ran ls, pwd, and cat on the file, then copied and pasted the output.
That kicked off a back-and-forth demands for "screenshots." The more I explained (through the client) that all the raw text was right there, the more this guy kept demanding a screenshot - becoming increasingly rude, arrogant, and condescending.
Finally, I told the client: "Put me in direct contact with him, I'll handle it."
He did, but the guy, completely unfazed, kept demanding screen grabs from the client, ignoring me entirely.
I refused to give in. In my field, I love working with people who know more than me so I can learn, and with people who know less so I can teach - or at least share my experience. But arrogance combined with stupidity is something I just can't stomach, especially when they come hand in hand.
Finally, this morning, he comes back at it again. My client, completely fed up, takes a screenshot of the text I had emailed him earlier and sends it over.
Only then did the guy notice a typo and suggest how to fix it.
#IT #SysAdmin
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