Welp, my mom had a good run. She fell for a scammer the first time ever today at age 93. I'm proud of her for lasting as long as she did.
Anyways, that's my evening and probably my weekend. If folks have recommendations for software, web sites, or methods for finding and eradicating malware, I'm looking for recs. Apparently the person had her on Teamviewer for several hours today. They had her change banking passwords, possibly installed malware. God only knows. My sister works at a bank and she was the "first responder" as they say. Banking is all cleaned up. We're not sure what else they might have done and that's my job.
The specs: Some ancient iMac (Intel CPU, probably 2017-2019 vintage). Very little software installed. Web browsers, Teamviewer (I use it with her), maybe one little recipe app or something.
I plan to buy her a new computer and manually move all her stuff from the old to the new. But what else should I check/do? Web pointers welcome.
She started using computers back in 2000 and she was doing video conferencing with me in 2002 using janky stuff like iVisit. She's been really good about not clicking on stuff, not opening attachments, etc. I've been really pleased. I'm trying to make sure she feels good about herself. She wasn't gonna beat these guys. She's done great to get this far without ever falling for it.
Anyways, that's my evening and probably my weekend. If folks have recommendations for software, web sites, or methods for finding and eradicating malware, I'm looking for recs. Apparently the person had her on Teamviewer for several hours today. They had her change banking passwords, possibly installed malware. God only knows. My sister works at a bank and she was the "first responder" as they say. Banking is all cleaned up. We're not sure what else they might have done and that's my job.
The specs: Some ancient iMac (Intel CPU, probably 2017-2019 vintage). Very little software installed. Web browsers, Teamviewer (I use it with her), maybe one little recipe app or something.
I plan to buy her a new computer and manually move all her stuff from the old to the new. But what else should I check/do? Web pointers welcome.
She started using computers back in 2000 and she was doing video conferencing with me in 2002 using janky stuff like iVisit. She's been really good about not clicking on stuff, not opening attachments, etc. I've been really pleased. I'm trying to make sure she feels good about herself. She wasn't gonna beat these guys. She's done great to get this far without ever falling for it.
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