Damus
SuiGenerisJohn · 2d
To prevent you from cancelling.
Jay · 2d
Something I've always wondered. I guess monopolies tend not to feel any pressure to pay attention to things like good service.
SwBratcher · 2d
Corporate employee lethargy. Tech stack legacy code debt. Monopoly comforts in revenue volume.
Zalgebar · 2d
It keeps you from canceling your service through the website so they can berate you over the phone instead.