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Cory Doctorow · 7w
If you fly in the US, you know what's coming next. In 2024, a hedge fund called Elliott Investment Management acquired an 11% stake in SWA, forced a boardroom coup that saw it replace five of the comp...
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Cory Doctorow @Cory Doctorow
The airline went from being the *least* enshittified airline in America to the *most*. Southwest is now worse than Spirit airlines - no, really. Southwest doesn't just merely charge for seat selection, but if you refuse to pay for seat selection, *they preferentially place you in a middle seat even on a half-empty flight*, as a way of pressuring you to pay the sky-high junk fee for seat selection:

https://www.reddit.com/r/SouthwestAirlines/comments/1rd2g0k/ngl_thought_yall_were_joking/

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Cory Doctorow · 7w
Obviously, passengers who are given middle seats (and the passengers around them, who paid for window or aisle seats) don't like this, so they try to change seats. So SWA now makes its flight attendants order passengers not to switch seats, and they've resorted to making up nonsense about "weight ba...
huntingdon · 7w
nostr:nprofile1qy2hwumn8ghj7un9d3shjtnyd968gmewwp6kyqpqhykucplphuhelaxutcw4jw3vuu7gcg42czhqmk7jhchs8vdga4fschugpy My favorite anecdote about comeuppance for airline execs is that on New Year's Eve 1999, at the witching hour for the Y2K scare, the Chinese govt made the top execs of its state airlin...