Damus
Alison Wilder profile picture
Alison Wilder
@Alison Wilder
Automated AI replies to customer service requests are AWESOME. I recently ordered a countertop water filter that was supposed to come with an add-on that didn't arrive. The reply when I wrote to tell them it wasn't in the box?

"Thank you for reaching out to us regarding your missing stainless steel spigot.  You will find the stainless steel spigot in the brown box.  If you do not find the spigot please reach back out to us by replying to this email so we can have a new one sent out."
1
Alison Wilder · 13w
Oh, cool, cool, the BROWN box. I missed have missed that one.