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Baldur Bjarnason · 6w
Few devs have a reference point for genuinely working software. Usability labs were disbanded over 20 years ago. Very few companies do actual user research, so their designs are based on fiction. Bugs...
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Baldur Bjarnason @Baldur Bjarnason
Devs are so disconnected from the output of their work that many of the norms of the industry are outright illegal: there's a good chance that if you follow popular practices for a React project, for example, you'll end up with a site or product that violates accessibility law in several countries

Few devs would even know where to begin to look to answer the question "does my software work for the people forced to use it?"
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Baldur Bjarnason · 6w
Because the element of coercion and a complete disregard for consent is now an integral part of how the industry works, but that's a topic for another day.