Cost saving tip based my experience below:

> daughter goes to computer graphics class
> among other tools they use adobe something
> get a subscription, months later of (21 EUR/mo) decide to cancel
> 100 EUR cancellation fee, wtf!
> open support chat on, tell bot the situation, ignore answer, ask for human
> tell human want to cancel and request waiving of the fee
> get proposed 2 months gratis
> thank for the proposal, ponder on the offer a bit
> I'd pay in subscription until the end of the term more
> decide to stick with cancellation
> back-and-forth with auth codes
> "I have cancelled your plan and waived the fee"

Hurray! 100 eur fee avoided! Damn that Adobe...

Lesson: try your luck with humans



#tips #adobe #cancellation #fee