Recall this post last month?
https://mastodon.online/@pseudonym/116361298497812945
After swearing up and down we wouldn't be charged for a roadside assistance call due to renting us a car with a pre-existing leak in a tire, what a surprise, #Budget charged the card a month later for it.
30 minutes on phone support with them, they grudgingly honored what the original rep said, and will be issuing a refund.
But I shouldn't have to do this at all.
They need better safety inspection, and better customer service.
https://mastodon.online/@pseudonym/116361298497812945
After swearing up and down we wouldn't be charged for a roadside assistance call due to renting us a car with a pre-existing leak in a tire, what a surprise, #Budget charged the card a month later for it.
30 minutes on phone support with them, they grudgingly honored what the original rep said, and will be issuing a refund.
But I shouldn't have to do this at all.
They need better safety inspection, and better customer service.
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