Have any of you ordered a space heater or air purifier from Heatbit?
What was your experience?
I have two units, and both took quite a while to arrive. I believe I waited about two years for my first unit and another six months or so for the second. Both units were pre-orders, but were expected within 12 months originally.
Shipping to Canada was expensive, especially since the units arrived in two separate shipments. The shipping cost for both was almost the same as buying a single unit.
The air filters are also somewhat expensive to replace. You'll need roughly 3–4 filters per unit per year, with the cheapest option costing around $35 USD per filter.
On the positive side, the units heat quite well, and the Heatbit app is very useful for monitoring the air quality around the unit. It tracks PM2.5, PM10, CO₂, and VOCs.
You can also now choose which mining pool you want to use, which is a nice improvement from the original setup where there was only one default option.
Customer service has been very good. They're always quick to respond when questions or issues come up. I haven't personally experienced any problems with the units, but I have contacted them a few times regarding filters, since there weren't any purchasing options available early on, and asked about sats rewards for early pre-orders.
Shipping to Canada was expensive, especially since the units arrived in two separate shipments. The shipping cost for both was almost the same as buying a single unit.
The air filters are also somewhat expensive to replace. You'll need roughly 3–4 filters per unit per year, with the cheapest option costing around $35 USD per filter.
On the positive side, the units heat quite well, and the Heatbit app is very useful for monitoring the air quality around the unit. It tracks PM2.5, PM10, CO₂, and VOCs.
You can also now choose which mining pool you want to use, which is a nice improvement from the original setup where there was only one default option.
Customer service has been very good. They're always quick to respond when questions or issues come up. I haven't personally experienced any problems with the units, but I have contacted them a few times regarding filters, since there weren't any purchasing options available early on, and asked about sats rewards for early pre-orders.
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