Is this anti customer? I’m not sure what their play is here. Unless their pricing never covered their cost at any point, they’re pushing so many users to other platforms.
Introduce a new tiered ...
Their pricing indeed never covered the costs, so the subsidy given to the users only makes sense if they can get those users locked into their platform, such that they can later leverage that platform lock-in. Without that, users are just burning antropics money and just walk away whenever its convenient.
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