I assumed that they meant other details - name, address, order - but not email.
In any case, since they did have emails: WHY DID THEY WAIT THREE DAYS TO SEND THIS MESSAGE?!
Everyone in the space is ...
Exactly. Crazy that they waited. And I imagine you’re right, but if that’s what they meant then that’s what NVK should have said instead of repeating the claim that they keep no user info.
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