Im always shocked that retailers still exist. I rarely do in-person clothes shopping anymore.
I had been meaning to go to Macy’s to buy some coats but kept delaying it. So I go today, get some coat...
I generally need to see something in person if there aren’t any professional reviews or where the review scores are so close. When it comes to fabrics I have to touch them to make sure I will be ok to wear them eg not all “pure cotton” is the same for me.