Thank you for your message, I'm sorry to hear that you had a negative experience with this ETF. My team is here to support you any way we can, so please feel free to reach out to us. We understand that making decisions based on information available on the internet can be challenging and that sometimes ETFs come across as a little 'rugged'. Please let me know if there are any resources or methods you find useful in seeking additional information on an ETF you are considering investing in, so we may assist.