Overnight, Meta deleted all her accounts. AI customer service won’t let her reach a human | CBC News
https://www.cbc.ca/news/business/meta-accounts-deleted-ai-customer-service-9.7364543?cmp=rss
> Toronto resident Jasmine Ault says Meta disabled her accounts overnight, without giving her a reason, and that she's been unable to get past their AI chatbots to speak to a human to resolve the error. Experts say without regulation enforcing the right to speak to a human, this will keep happening.
Yes we need this for corporations in general, but for corporate social media, we need to abandon them altogether.
Starting with all government accounts.
https://www.cbc.ca/news/business/meta-accounts-deleted-ai-customer-service-9.7364543?cmp=rss
> Toronto resident Jasmine Ault says Meta disabled her accounts overnight, without giving her a reason, and that she's been unable to get past their AI chatbots to speak to a human to resolve the error. Experts say without regulation enforcing the right to speak to a human, this will keep happening.
Yes we need this for corporations in general, but for corporate social media, we need to abandon them altogether.
Starting with all government accounts.