A copy of the email I just sent to our property management (1 of 2):
To Whom It May Concern at "Management",
To the best of our knowledge, our refrigerator is currently failing.
We previously contacted the "Management" on Monday, July 14, 2025, regarding our refrigerator of eight years, which we have used without issue since moving in back in 2017. At that time, we reported that it was making unusually loud noises — a mix of a high-pitched electronic hum and a banging or knocking sound. Additionally, we noted that ice was building up inside the refrigerator, particularly on the freezer floor, ceiling, and door.
On the same day (Monday, July 14), an unknown staff member came to inspect the appliance. At the time, our freezer was nearly empty, containing only a few small bags of frozen vegetables and one box of hamburgers. While our 14 cu. ft. refrigerator is smaller than ideal, we have successfully used and maintained it for the past eight years without issue. We were therefore disappointed when the staff member took one look at the contents, moved them forward, and claimed everything was fine — suggesting that the issue may have been due to how we were loading the refrigerator.
1 of 2
To Whom It May Concern at "Management",
To the best of our knowledge, our refrigerator is currently failing.
We previously contacted the "Management" on Monday, July 14, 2025, regarding our refrigerator of eight years, which we have used without issue since moving in back in 2017. At that time, we reported that it was making unusually loud noises — a mix of a high-pitched electronic hum and a banging or knocking sound. Additionally, we noted that ice was building up inside the refrigerator, particularly on the freezer floor, ceiling, and door.
On the same day (Monday, July 14), an unknown staff member came to inspect the appliance. At the time, our freezer was nearly empty, containing only a few small bags of frozen vegetables and one box of hamburgers. While our 14 cu. ft. refrigerator is smaller than ideal, we have successfully used and maintained it for the past eight years without issue. We were therefore disappointed when the staff member took one look at the contents, moved them forward, and claimed everything was fine — suggesting that the issue may have been due to how we were loading the refrigerator.
1 of 2