Damus
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Artemis profile picture
It makes me wonder how many companies have switched totally to AI for their customer service & are (mostly) unaware that their customers are getting pissed off about being lied to & getting told to fuck off.

Perhaps the AI summarizes customer feedback/service requests/complaints to whoever is in charge of service. It's possible that no human *ever* interacts with their customer requests except through the filter of the AI bot.

That may be far too generous though.

#NothingPhone #NothingPhone3A
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Artemis · 3w
That may be far too generous, because if *I* didn't want to fulfill the warranties on products I sold (or do anything at all for customers), I would certainly choose to outsource to AI. I'm not going to give Nothing the "benefit of the doubt" here because AI customer service is not what you would d...