Damn. Ive had that happen only once.

That’s terrible! I’ve had great experiences using turo in multiple cities. Sorry to hear that both to you and the car owner 😢

Seems to be well down the #enshittification pathway of Uber, Airbnb, and the rest of the "sharing" economy.... Start out with a real white-glove experience that everyone loves, then you've got to build userbase so you cut corners on customer service hoping that people have already "locked into" t...