The person at the bank giving her the card and in general processing the case was either autistic or at least had Asperger's syndrome. She wasn't mentally deficient but was totally incapable of speaki...
Me: "Sorry, can't do that. No apps on her phone (or mine, for that matter)."
Clerk (slightly bewildered): "OK, I'll send her an SMS. She just needs to click the link in it and..."
Me: "Sorry, can't click links on our phones."
Clerk: "Can she get SMS messages at all?!"
Me: "Yes, but no link clicking. No Internet access from her phone at all."
Clerk: "You mean... It's a phone with... knobs?!"
Me: "Yep. We even have one with a dial at home. We just don't use it any more."
Clerk: "What's a 'dial'?"
Me: "Nevermind."
Clerk (slightly bewildered): "OK, I'll send her an SMS. She just needs to click the link in it and..."
Me: "Sorry, can't click links on our phones."
Clerk: "Can she get SMS messages at all?!"
Me: "Yes, but no link clicking. No Internet access from her phone at all."
Clerk: "You mean... It's a phone with... knobs?!"
Me: "Yep. We even have one with a dial at home. We just don't use it any more."
Clerk: "What's a 'dial'?"
Me: "Nevermind."
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