so, after a bad experience with booking.com's helpdesk, trying to get my mistakenly booked flight for 1 august istanbul to bishkek two days ago, i gave up. i decided to have another go at it, and they pretended i wasn't sending messages to them. the fucking ui clearly was showing that they acknowledged i sent a message.

outright fraud.

just why? a full 30 days booking ahead of time. lol, they are doing like budget airlines now. price is the same but standard things that used to be included are now extra fees. being able to cancel, you have to pay like 30 euros extra