Damus
Ian Campbell 🏴 profile picture
Ian Campbell 🏴
@Ian Campbell 🏴


I was a 911 dispatcher for a decade.

To really understand how absolutely terrible an idea it is to have AI answer 911 calls, I'll present you with a single real-life call:

Upon answer, the caller calmly began ordering a pizza. Large, pepperoni. Side order of chicken wings. To be delivered promptly.

The only sign the caller gave that things were amiss? She rather ignored the first few questions from the calltaker.

Because she was being physically abused, had already been beaten, and her abuser was *IN THE ROOM* listening to her order pizza.

Tell me how your AI is going to read between those lines.

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Mike Sheward · 4w
nostr:nprofile1qy2hwumn8ghj7un9d3shjtnyd968gmewwp6kyqpq8c7wjmr8txk9u3xzrxl5rsx8mpt4dr84nyluufn4qg4x9xnar52q4k524c nostr:nprofile1qy2hwumn8ghj7un9d3shjtnyd968gmewwp6kyqpq7yf7cxzxz4kwf24zmflvyqqtrylsjwm5q9a074u5ger57rmzz0aqe544dh I called non emergency 911 to report a cow loose in a residential area a...
Ian Campbell 🏴 · 4w
This call happened more than twenty years ago, and I didn't take it. The calltaker who did was brilliant, because it took her exactly one repetition, only one missed beat, to understand what the call really was. We spent several hours in training *just* dissecting, sitting with, and understanding...
Epic Null · 4w
nostr:nprofile1qy2hwumn8ghj7un9d3shjtnyd968gmewwp6kyqpq8c7wjmr8txk9u3xzrxl5rsx8mpt4dr84nyluufn4qg4x9xnar52q4k524c A person calling 911 is also potentially in the worst point of their lives. Many of said points will fuck up peoples minds. A 911 opperator has to get a caller from "ramble" to "I am c...
· 3w
nostr:nprofile1qy2hwumn8ghj7un9d3shjtnyd968gmewwp6kyqpq8c7wjmr8txk9u3xzrxl5rsx8mpt4dr84nyluufn4qg4x9xnar52q4k524c to be fair, that is a standard ploy that any dispatcher should recognize. Duress signalling mechanisms and associated camouflage techniques are features of many security systems. If you...
Aleksei � Matiushkin · 3w
nostr:nprofile1qy2hwumn8ghj7un9d3shjtnyd968gmewwp6kyqpq8c7wjmr8txk9u3xzrxl5rsx8mpt4dr84nyluufn4qg4x9xnar52q4k524c ① Is there any evidence of attempting to replace human beings with AI in 911 calls? ② Each and every student in applied math would tell you that particular case you’ve described...
Cavyherd · 3w
nostr:nprofile1qy2hwumn8ghj7un9d3shjtnyd968gmewwp6kyqpq8c7wjmr8txk9u3xzrxl5rsx8mpt4dr84nyluufn4qg4x9xnar52q4k524c Whatever other merits this thread might have, it's doing a smashing job of smoking out the pre-emptively block-able.