FL Justin
· 21w
This is what I'm seeing...tried to zap your note back and nada
https://blossom.primal.net/ecb37934855ab774ed10669b1183cc4b1390505ea8d0078f3b44e4c16e6899bf.png
Don't know... I got this email from Primal and downloaded the new app, followed the instructions and it worked OK...
Hello from Primal!
You are receiving this message because you have an active custodial Primal wallet with a non-zero balance. As you may have heard, we recently released a new non-custodial wallet, as a part of Primal 3.0. This is a required upgrade for all users and it must be done before we sunset the custodial wallet service on April 30, 2026.
Upgrading to the new non-custodial wallet is easy and takes less than a minute:
1. Install the latest version of the Primal mobile app
2. Click “Start Wallet Upgrade”
That’s it! The upgrade process will transfer your wallet balance and the entire transaction history to your new non-custodial wallet. Once the wallet migration is complete, don’t forget to backup your new wallet. Simply go to Settings / Wallet / Backup Wallet Now.
If you have any questions or concerns, feel free to get in touch!
Cheers,
Primal Support.