I would suggest you reach out to the nostr:npub12vkcxr0luzwp8e673v29eqjhrr7p9vqq8asav85swaepclllj09sylpugg team and maybe log out then log in back, or login in another device, but if the issues still persist login with another client.

But just to note, nostr:npub12vkcxr0luzwp8e673v29eqjhrr7p9vqq8asav85swaepclllj09sylpugg is a really good nostr client and they have a good support team, pls dont fail to reach out to them wether in here or X these guys are literally everywhere

well that's strange, what client are you using?