Damus

Recent Notes

Michael Heredia profile picture
SaaS receptionist vs deployment, 3-year math:
SaaS at 200/mo = 7,200 over 3 years
Deployment at 8,000 once = 8,000
Year 4 SaaS = 9,600 cumulative. Deployment still 8,000.
Inflection point: month 40
Michael Heredia profile picture
Year-one cost: AI receptionist vs hiring front desk:
Front desk salary 35-45k base + 25% benefits/taxes = 44-56k
AI receptionist: 8k one-time + 50/mo voice = 8.6k year one
Year two: 0.6k
Year three: 0.6k
It compounds
Michael Heredia profile picture
Real cost of one missed customer call by industry:
HVAC: 400 avg ticket
Salon: 85 avg service
Med spa: 1,200 consult value
Solo attorney: 3,500 intake
Realtor: 8,000 commission
Multiply by your weekly miss count