Email is decentralized, everyone can spin up an email server. How private you use it depends on you, you can use PGP.

I just explain you guys the reasons for us to not implement it and our thinking about that key system. Of course it makes sense for VPNs or services like eSim where you do not really can loose something except a number or connections.

When you run a hosting company like Mynymbox, it is super hard with abuse for example. Keys I do really believe this would offer a wider gate for shitheads. imagine just have a key, spin up a VPS In seconds and run a nice bot net.

We have thousands of customers, tons of privacy ppl, great customers with great projects, important projects. We have some kind of responsibility. So even if I got the point with key logins, this may be a risk for other customers because of super growing abuse and this may lead to take downs of infrastructure.

We don't have troubles with maintaining. The thing is I want avoid troubles by getting more tickets and offer an abuse heaven.

I got the point with the key of course. But also I questioning it with some points. One is what would be the benefit? If you use Mynymbox for web hosting for example.

Sounds legit

And also I see a had he pile support tickets growing with key based logins.

As said makes no sense for us at the moment and personally I don't see any issues with using an alias. Email is still the most used communication tool and in our business a must have.
We also don't have any resources for such developments at the moment since we have to spend most of.our time with extent our infrastructure, domains cost a lot of time with our volume, and VPSs as well.

Hardware wallets are trash

Sure we could integrate Session, Nostr etc but that's a way too much work.
The next issue is account recovery when someone looses access to the key this can end up horrible, an account needs a good protection like 2FA.

Even if Nostr may be nice for some ppl it is super niche and not broadly used. Same with Session. In both cases you tie a service to a key, I the case with Nostr to an identity. I don't see a huge advantage in that case. You can generate a Nostr key just for Mynymbox but than, you forget to read the messages and locked out, lost data ...

I see too much risk for a customer to loose data and domains with keys only.

Bye 😀

It is already hard to reach customers with email. They don't read it and days later they open a ticket because their service is suspended because of no payment. Same with domains, never checked their mailbox and than open a ticket when it is a way too late.

We have thousand domains registered and also tons of VPSs . We wouldn't be able to handle tons of more such tickets.

We have thought about key based logins but there are disadvantages with it. First is we can't reach the customer, can't send invoices, Info's about suspension, abuse etc. For domains it is a high risk when the domain expires the domain is lost.

It's a way easier for Mullvad, IVPN etc to have key based logins since you just loose access to your VPN. With Mynymbox you may loose a way more like data.