@HodlDee
#Bitcoin Support Specialist @Coinkite
šØš¦ #CalculatorCrew ā”ļø Shadowy Super Coder
No relay list published yet.
Recent Notes
After putting in shipping info
Yes there was an easy post issue that has since been resolved.
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StAY SaFe OuT THeRe...
I've done NO business with nostr:npub12ctjk5lhxp6sks8x83gpk9sx3hvk5fz70uz4ze6uplkfs9lwjmsq2rc5ky in the last 12 months. Glad to know they care about their customers though. Will...
Our official response:
Thank you for bringing this to our attention, and we're sorry to hear you've received one of these messages.
Based on the information provided, this appears to be a phishing attempt rather than a compromise of our systems. As part of our privacy practices, we permanently delete customer personal data after 120 days, and we have not experienced any data breach involving customer information. Phishing scams often use information obtained from unrelated breaches or publicly available sources to impersonate legitimate companies.
Unfortunately, scammers can impersonate any company, and we have no control over fraudulent communications sent by third parties. We strongly recommend not clicking any links, replying to any messages, scanning any QR's, or sharing any personal information.
Learn more on our official blog: https://blog.coinkite.com/paper-spam/
Best regards,Ā
- Coinkite TeamĀ
Thank you for bringing this to our attention, and we're sorry to hear you've received one of these messages.
Based on the information provided, this appears to be a phishing attempt rather than a compromise of our systems. As part of our privacy practices, we permanently delete customer personal data after 120 days, and we have not experienced any data breach involving customer information. Phishing scams often use information obtained from unrelated breaches or publicly available sources to impersonate legitimate companies.
Unfortunately, scammers can impersonate any company, and we have no control over fraudulent communications sent by third parties. We strongly recommend not clicking any links, replying to any messages, scanning any QR's, or sharing any personal information.
Learn more on our official blog: https://blog.coinkite.com/paper-spam/
Best regards,Ā
- Coinkite TeamĀ
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Yeah that email link doesnātā¦ but Iāll try it again when I get the free timeā¦
Ive tried contacting support that way 3 times with no responseā¦ but I guess Iāll try again when I get the free...
We answer all emails within a day or two. Feel free to DM me here or on X and I can help you out directly.
Happy to help any way I can!
Happy to help any way I can!
ā¤ļø1š¤1
How?
Iāve tried it doesnāt workā¦
You should have received an email a while ago with a code you can enter at checkout. If youāre having issues, feel free to email us at support at coinkite dot com and we can help you out.
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nostr:nprofile1qqsw3znfr6vdnxrujezjrhlkqqjlvpcqx79ys7gcph9mkjjsy7zsgygpz4mhxue69uhk2er9dchxummnw3ezumrpdejqzrthwden5te0dehhxtnvdakqzynhwden5te0danxvcmgv95kutnsw43qw98s96
Will this purchase go through...
Yes a few cents wonāt matter. Youāre all good! You should get a confirmation email shortly
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nostr:nprofile1qyg8wumn8ghj7nn0wd68ytnhd9hx2qg4waehxw309ajkgetw9ehx7um5wghxcctwvsqzp6y2dy0f3kvc0jty2gwl7cqztas8qqmc5jrerqxuhw622qnc2pq3x3x7wj Fast Cold Card question. I fired it up to sign a transact...
Maybe you have a wipe seed trick pin or you didnāt set your seed up ahead of time? Shouldnāt be an issue though moving forward since itās set now.
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nostr:nprofile1qqs0w2xeumnsfq6cuuynpaw2vjcfwacdnzwvmp59flnp3mdfez3czpspremhxue69uhkummnw3ez6ur4vgh8wetvd3hhyer9wghxuet59uq3wamnwvaz7tmwdaehgu3wwe6kcur9d5hxxmmd9uq8mwnx (aka lopp.eth) IS AN ATTACK ON #...
Whatās wrong with the statement he made? You prefer less preferable options?
I love Coinkite but they literally kept ignoring my request when my cold card stopped working all of a sudden
Have you sent us an email? We answer all support emails so itās definitely not intentional if thatās the case.
Hey nostr:npub1az9xj85cmxv8e9j9y80lvqp97crsqdu2fpu3srwthd99qfu9qsgstam8y8, that satellite test product/device from coinkiteā¦feels like itās been a week or two since I ordered one š. Any updates...
Hey! Please send us an email at support at coinkite dot com. Someone would be happy to help. You should have received an email a while ago about this as well.
nostr:npub1az9xj85cmxv8e9j9y80lvqp97crsqdu2fpu3srwthd99qfu9qsgstam8y8 my Coldcard I been using for years all of a sudden not accepting my PIN.
I got 7 more tries then it bricks. What is happening???
Hey! Sorry to hear about this. Please send an email to support at coinkite dot com
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Doh... mine does this, see below. Must i upgrade the firmware?
https://image.nostr.build/43e072beb35194ff9f4a0f118861be090a6c809a8dc0eeaa82ed00efe22689ea.jpg
Hey! Send us an email at support at coinkite dot com. Happy to help