Had a bad experience with #Revolut customer service. After KYCing myself (with no VPN or Tor), their reply was basically, “We don’t owe you an explanation for why we cancelled your new account, an...
This is very frustrating. I sympathize with you. Unfortunately, these sort of shenanigans are all too common with fintech companies.
I had a similar experience with River, except my account was cancelled a couple of weeks into daily DCA purchases. They closed my account with a similarly cryptic reason, waited four weeks, and THEN liquidated my BTC (which locked in some losses) before sending fiat back to my bank. Luckily I lost less than $100.
It saddens me to admit this, but I’ve never had this kind of treatment from a tradfi company or bank.
I had a similar experience with River, except my account was cancelled a couple of weeks into daily DCA purchases. They closed my account with a similarly cryptic reason, waited four weeks, and THEN liquidated my BTC (which locked in some losses) before sending fiat back to my bank. Luckily I lost less than $100.
It saddens me to admit this, but I’ve never had this kind of treatment from a tradfi company or bank.
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