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Jason Ansley | Fractional COO |  Leadership Coach profile picture
Jason Ansley | Fractional COO | Leadership Coach
@Jason Ansley | Fractional COO | Leadership Coach
My 14-year-old took his lawn business door-to-door this week.

We drove past one house and he casually said, “That’s the parrot lady.”

Me: “What do you mean?”

Him: “She said she would call me later as she was dealing with parrots.”

What I thought I heard: He was following up with a customer and they said, “I’m going to call you back… I’m dealing with parents.”

So when they called later I opened with:
“Hey! How’d it go with your parents?”

Long pause.

Caller: “Parents? No… I said parrots. I was dealing with parrots.”

I’m still not recovered. 🤦‍♂️

Moral of the story: Always confirm what you think you heard before you follow up. 😂