When I was growing up, we had operating systems that exposed a lot of the technical details about their inner workings, and websites that let us use code to customize them, like MySpace and Geocities....
Why does it matter whether people know how to use files and tabs or re-install their operating system? Isn't it better to let people get on with their day? Well, it's like with everything in life, ignorance costs a premium. If you are ignorant of something, you can be taken advantage of. Apple sells you expensive devices capable of running any program in the world, but keeping an iron grip on what you can run on it. Google is following suit. Many such cases.
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