@nprofile1q... the sweet spot for me has been:
* remind myself I can't control them or fix most of their problems
* Most of the time they don't want me to, but they do want to tell me all about it
* Zoning out with the occasional 'oh yeah' works better than I expected
* I can drive them some places
* I can do a ton of internetting for them
* Accept they're scared, and so am I
* When they're pouty or rude, pretend you didn't notice and respond to them pleasantly