The recent shipping-provider data breach affecting Trezor customers is a reminder of something we've always believed; the best way to protect customer data is to never require it in the first place.
A reminder for our customers: When ordering from us, you can:
✅ Use an alias instead of your full legal name.
✅ Ship to a PO Box instead of your home address.
✅Ship to FedEx and UPS drop off locations.
✅ Check out with a throwaway or alias email address. (creating a new email is free, and services like Proton Mail take 2 minutes to set up).
If you ever need customer support, all we ask for is your order number. No name, no ID, no personal details required.
Your name, address, and email are only as safe as every third party that touches them. Minimize what you share, and there's nothing to leak.
Never enter your seed phrase on a website or share it with anyone.
Never click on any suspicious links.
Don't trust, verify.
A reminder for our customers: When ordering from us, you can:
✅ Use an alias instead of your full legal name.
✅ Ship to a PO Box instead of your home address.
✅Ship to FedEx and UPS drop off locations.
✅ Check out with a throwaway or alias email address. (creating a new email is free, and services like Proton Mail take 2 minutes to set up).
If you ever need customer support, all we ask for is your order number. No name, no ID, no personal details required.
Your name, address, and email are only as safe as every third party that touches them. Minimize what you share, and there's nothing to leak.
Never enter your seed phrase on a website or share it with anyone.
Never click on any suspicious links.
Don't trust, verify.
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