Derek Ross · 10w if you’ve never worked in tech support, it’s hard to grasp just how non-technical most people really are. A Rux 🚴🏿 @arux 1765307987 Or that caller saying my screen is dark and you try to troubleshoot till the point, well there is no light, so I cant see if the power plug is plugged in… back in the days a landline phone did work without power… 2