To be clear, with ENORMOUS amounts of perseverance and patience, it is rare that we can't fix a customer's issue and make it work for them.
But we charge like, £2 a month for VoIP, and it's just a ...
It's not all BT's fault.
They are entitled, as any commercial company is, to withdraw a product from sale with adequate notice, and they have given LOADS of notice.
I do feel the regulator ought to have stepped in, though, and really analysed the problem more fully, and perhaps mandated some stuff. I'm not really sure what, though.
All in all, to repeat, I don't think the "practical market" (what is available, now, in reality) was really ready for the withdrawal of landlines for calls.
They are entitled, as any commercial company is, to withdraw a product from sale with adequate notice, and they have given LOADS of notice.
I do feel the regulator ought to have stepped in, though, and really analysed the problem more fully, and perhaps mandated some stuff. I'm not really sure what, though.
All in all, to repeat, I don't think the "practical market" (what is available, now, in reality) was really ready for the withdrawal of landlines for calls.
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